Who we are and what this policy covers
This website and the courses offered on it are run by Magnete [Ltd], trading as FOG Academy ("FOG Academy", "we", "us", "our"). We are the data controller for the personal data described in this policy.
• Registered name: Magnete [Ltd]
• Trading name: FOG Academy
• Company number: 12218993
• ICO registration number: ZA819766
• Contact for privacy matters: office@magnete.co.uk
This policy explains what personal data we collect when you use fog-academy.learnworlds.com and any of its sub-domains (the "Website"), how we use it, who we share it with and your rights. It applies to everyone who visits the Website, creates an account, buys or takes a course, or subscribes to our newsletter.
We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended from time to time.
In this policy:
• "Account" means the profile, login details and related information you use to access courses and other features of the Website.
• "Content" means any text, graphics, images, audio, video, software, data and other material on or forming part of the Website.
• "Cookie" means a small text file placed on your device when you visit the Website (see section 7).
• "Personal data" means any information that identifies you or could be used to identify you.
• "Services" means the online courses, tools, communications features and information we make available through the Website, now or in future.
• "User" or "you" means anyone who accesses the Website, other than our staff acting in the course of their work.
• "Website" means fog-academy.learnworlds.com and any of its sub-domains, unless they have their own privacy terms.
Information you give us when you sign up, buy a course, contact us or subscribe to our newsletter:
• name and contact details (email address, telephone number, postal address or postcode);
• job title, profession and employer (where relevant to a course);
• account login details;
• your course activity, progress, assessment results and certificates;
• messages, comments or forum posts you submit through the Website;
• your marketing preferences and interests;
• billing details. Card payments are handled by our payment providers; we do not see or store your full card number.
Information collected automatically when you use the Website:
• IP address, browser type and version, device and operating system;
• pages viewed, the site that referred you, the pages you visit and the site you leave to;
• information collected through cookies and similar technologies (see section 7).
We do not intentionally collect special category data (such as health information). Please do not send it to us unless we ask for it, for example to arrange reasonable adjustments for a course.
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3.1 Any personal Data you submit will be retained by Magnete Ltd t/a FOG Academy for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
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3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
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3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
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3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
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3.4.1 internal record keeping;
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3.4.2 improvement of our products / services;
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3.4.3 transmission by email of promotional materials that may be of interest to you;
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3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
We only use your personal data where the law allows us to. The table below sets out what we use it for and the lawful basis we rely on.
Where we rely on consent, you can withdraw it at any time by using the unsubscribe link in our emails, changing your cookie settings or contacting us. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
We do not sell your personal data. We share it only with service providers who help us run the Website and our business, and only as far as they need it to do that work. They must keep it secure and may not use it for their own purposes. These include:LearnWorlds, which hosts the Website and course platform;payment processors (e.g. [Stripe / PayPal]);email and newsletter providers (e.g. [provider]);analytics providers (e.g. [Google Analytics]);our IT, accounting and professional advisers.We may also disclose personal data where the law requires it, to protect our rights or the safety of others, or to a regulator or law enforcement body.Business changes. If all or part of our business is sold, merged or transferred, your personal data may pass to the new owner, who may use it only for the purposes described in this policy. We will tell you before this happens.International transfers. Some of our providers may store or process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as a UK adequacy decision or the ICO's International Data Transfer Agreement or Addendum.
We keep personal data only as long as we need it for the purposes above:Account and course records: while your account is active, and for [2] years after it closes, so you can request certificates or records of completion.Financial and transaction records: 6 years from the end of the financial year they relate to, as required for tax and accounting.Messages and support enquiries: up to 1 year after the matter is resolved.Marketing data: until you unsubscribe or withdraw consent. We keep a record of your opt-out so we don't contact you again.After these periods, we securely delete or anonymise your data.
We use cookies and similar technologies to make the Website work, remember your preferences and understand how the Website is used. Strictly necessary cookies are set automatically. We only set analytics or marketing cookies with your consent, which you can give or withdraw through our cookie banner or settings. You can also block or delete cookies in your browser, although parts of the Website may not work properly if you do. For full details, see our [Cookie Policy].
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. These include encrypted connections (HTTPS), access controls and using reputable providers with their own security standards. No online transmission is completely secure, so please keep your login details confidential.
Under UK data protection law you have the right to:
• access a copy of the personal data we hold about you (free of charge in most cases);
• rectification of data that is inaccurate or incomplete;
• erasure of your data in certain circumstances;
• restrict how we use your data in certain circumstances;
• object to our use of your data based on legitimate interests, and to direct marketing at any time;
• data portability, to receive data you gave us in a commonly used format;
• withdraw consent at any time where we rely on it.
You can update most account details yourself by logging in. To exercise any other right, email daniel@magnete.co.uk. We will respond within one month, and may need to confirm your identity first.
We may update this policy from time to time, for example to reflect changes in the law or our services. The latest version will always be on the Website with its "last updated" date. If we make significant changes, we will tell you by email or through the Website.
f you have any questions about this policy or how we handle your data, please contact:
Magnete [Ltd] t/a FOG Academy Email: office@magnete.co.uk
If you are unhappy with how we have handled your data, please raise it with us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
In this policy:
• "Account" means the profile, login details and related information you use to access courses and other features of the Website.
• "Content" means any text, graphics, images, audio, video, software, data and other material on or forming part of the Website.
• "Cookie" means a small text file placed on your device when you visit the Website (see section 7).
• "Personal data" means any information that identifies you or could be used to identify you.
• "Services" means the online courses, tools, communications features and information we make available through the Website, now or in future.
• "User" or "you" means anyone who accesses the Website, other than our staff acting in the course of their work.
• "Website" means fog-academy.learnworlds.com and any of its sub-domains, unless they have their own privacy terms.
Information you give us when you sign up, buy a course, contact us or subscribe to our newsletter:
• name and contact details (email address, telephone number, postal address or postcode);
• job title, profession and employer (where relevant to a course);
• account login details;
• your course activity, progress, assessment results and certificates;
• messages, comments or forum posts you submit through the Website;
• your marketing preferences and interests;
• billing details. Card payments are handled by our payment providers; we do not see or store your full card number.
Information collected automatically when you use the Website:
• IP address, browser type and version, device and operating system;
• pages viewed, the site that referred you, the pages you visit and the site you leave to;
• information collected through cookies and similar technologies (see section 7).
We do not intentionally collect special category data (such as health information). Please do not send it to us unless we ask for it, for example to arrange reasonable adjustments for a course.
-
3.1 Any personal Data you submit will be retained by Magnete Ltd t/a FOG Academy for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
-
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
-
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
-
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
-
3.4.1 internal record keeping;
-
3.4.2 improvement of our products / services;
-
3.4.3 transmission by email of promotional materials that may be of interest to you;
-
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
We only use your personal data where the law allows us to. The table below sets out what we use it for and the lawful basis we rely on.
| Purpose |
Lawful basis |
| Creating and managing your account |
Contract |
| Delivering courses, tracking progress and issuing certificates |
Contract |
| Taking payment and keeping financial records |
Contract; legal obligation |
| Responding to enquiries and providing support |
Contract; legitimate interests |
| Sending service messages (e.g. course updates, receipts) |
Contract |
| Sending our newsletter and promotional emails |
Consent, or legitimate interests for existing customers buying similar courses (you can opt out at any time) |
| Market research and feedback surveys |
Legitimate interests |
| Improving the Website, courses and services |
Legitimate interests |
| Keeping the Website secure and preventing fraud |
Legitimate interests; legal obligation |
| Non-essential cookies and analytics |
Consent |
| Complying with the law and handling legal claims |
Legal obligation; legitimate interests |
|
|
Where we rely on consent, you can withdraw it at any time by using the unsubscribe link in our emails, changing your cookie settings or contacting us. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
We do not sell your personal data. We share it only with service providers who help us run the Website and our business, and only as far as they need it to do that work. They must keep it secure and may not use it for their own purposes. These include:LearnWorlds, which hosts the Website and course platform;payment processors (e.g. [Stripe / PayPal]);email and newsletter providers (e.g. [provider]);analytics providers (e.g. [Google Analytics]);our IT, accounting and professional advisers.We may also disclose personal data where the law requires it, to protect our rights or the safety of others, or to a regulator or law enforcement body.Business changes. If all or part of our business is sold, merged or transferred, your personal data may pass to the new owner, who may use it only for the purposes described in this policy. We will tell you before this happens.International transfers. Some of our providers may store or process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as a UK adequacy decision or the ICO's International Data Transfer Agreement or Addendum.
We keep personal data only as long as we need it for the purposes above:Account and course records: while your account is active, and for [2] years after it closes, so you can request certificates or records of completion.Financial and transaction records: 6 years from the end of the financial year they relate to, as required for tax and accounting.Messages and support enquiries: up to 1 year after the matter is resolved.Marketing data: until you unsubscribe or withdraw consent. We keep a record of your opt-out so we don't contact you again.After these periods, we securely delete or anonymise your data.
We use cookies and similar technologies to make the Website work, remember your preferences and understand how the Website is used. Strictly necessary cookies are set automatically. We only set analytics or marketing cookies with your consent, which you can give or withdraw through our cookie banner or settings. You can also block or delete cookies in your browser, although parts of the Website may not work properly if you do. For full details, see our [Cookie Policy].
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. These include encrypted connections (HTTPS), access controls and using reputable providers with their own security standards. No online transmission is completely secure, so please keep your login details confidential.
Under UK data protection law you have the right to:
• access a copy of the personal data we hold about you (free of charge in most cases);
• rectification of data that is inaccurate or incomplete;
• erasure of your data in certain circumstances;
• restrict how we use your data in certain circumstances;
• object to our use of your data based on legitimate interests, and to direct marketing at any time;
• data portability, to receive data you gave us in a commonly used format;
• withdraw consent at any time where we rely on it.
You can update most account details yourself by logging in. To exercise any other right, email daniel@magnete.co.uk. We will respond within one month, and may need to confirm your identity first.
We may update this policy from time to time, for example to reflect changes in the law or our services. The latest version will always be on the Website with its "last updated" date. If we make significant changes, we will tell you by email or through the Website.
f you have any questions about this policy or how we handle your data, please contact:
Magnete [Ltd] t/a FOG Academy Email: office@magnete.co.uk
If you are unhappy with how we have handled your data, please raise it with us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
